General Questions (12 entries)

• What is the purpose of Voices to Vision, and how does this survey fit into the process?
  Voices to Vision is a process begun in 2008 to educate and engage the broad Albany community in a participatory series of activities to consider the future of the city’s waterfront. ...
• What do I do if I am unable to access the survey or am having difficulty logging in to the survey?
  Please call 444-4567. Staff is available to assist you Monday to Friday, 9 a.m. until 6 p.m. If you need assistance at other times, please leave a message on the voicemail ...
• Is is possible to receive a hard copy of the survey and submit my responses that way, instead of online?
  Yes, please call 444-4567 to make arrangements to have a paper version of the survey mailed or faxed to you. You will need to have your postcard with your login information ...
• Can more than one adult in a household complete the survey?
  The username/passcode combination on your postcard can be used up to two times by adults in your household. If you have more than two adults in your household, please email info@voicestovision.com ...
• Why is it that even after I click "done," I'm able to go back into the survey and answer the questions again? Does this mean I'm being counted more than once?
  If you do not "log out" of the survey, you will be able to press the back arrow on your computer. It will appear that you are submitting a new survey, ...
• Can only Albany residents respond to the survey?
  The survey is designed for Albany residents. All Albany household addressed received passcodes and log-in information.
• Are responses to the survey confidential?
  Yes. The only identifying data Voices to Vision can see are the random alphanumeric passcodes. Voices to Vision does not have the corresponding list of addresses for these passcodes.
• Can survey responders print out their answers?
  You can print your own responses by clicking "Print Preview" in your browser and then printing from there so that the pages look like the pages on the screen.
• Did doing the survey add to the consultant costs and fees?
  The survey was included in the original scope, as a possible avenue to gather input from the community. The contract amount did not change as a result of the survey.
• How can you ensure that the survey isn't biased in favor of either commercial development or open space or retaining the race track?
  Fern Tiger Associates made every effort to create a survey that followed up on issues and ideas raised at the May and June community sessions. The survey is one part of ...
• What do I do if I have more comments than fit in the given areas of the survey?
  If you have additional comments, please send an email to info@voicestovision.com or you can send a letter to: Fern Tiger Associates 201 Clay Street Suite 290 ...
• How are you tracking to ensure that there is only one response per person?
  The random digit passcode allows Voices to Vision to track the usage of each passcode, ensuring to the best of our ability, that the survey is not abused. It's ...